Growth and change
From practice mergers and complete renovations to new systems, I’ve managed the changes that affect your business, your patients and your team.
Dental business consultancy · marketing · TCO training
Create Dental Collective connects dental marketing, patient communication and team training to create a stronger journey from first impression to treatment decision.
Practice experience
Practice growth. Patient experience. Marketing.
I look at the whole picture, from how your practice is positioned and marketed to how enquiries are handled, treatment is discussed and patients are followed up.
I’ve worked across reception, practice management, business development, patient experience and dental marketing. I understand what happens after a campaign launches, how an enquiry is handled, how confidently treatment is discussed, whether follow-up happens and where opportunities can easily be lost.
That experience shapes everything I do, from strategic marketing and content to TCO training, team development and practice manager mentorship. I connect visibility, patient experience, team performance and the systems behind them to help dental practices build sustainable growth.
Meet VictoriaExperience that makes a difference
From practice mergers and complete renovations to new systems, I’ve managed the changes that affect your business, your patients and your team.
Content days, social media and open day campaigns built around what your practice wants to achieve, with attention to what happens after the enquiry.
Introducing the TCO role, developing confident teams and supporting managers to turn everyday challenges into practical improvements.
How I can support your practice
Choose one focused service or connect marketing, patient experience and leadership support around the needs of your practice.
Build a visible, trusted presence with strategic dental marketing and content that reflects the quality of your practice.
Strengthen the conversations, handovers and follow-up that turn patient interest into trust and informed treatment decisions.
TCO Foundations, our one-day course, takes place on Tuesday 24 November in Brighton.
Create stronger systems, more confident leadership and a clearer direction through experienced practice support.
Flagship training · CREATE TCO
Practical Treatment Coordinator training that connects patient communication, ethical consultations, confident follow-up and the commercial realities of running a dental practice.
Explore CREATE TCOTreatment Coordinator training
Reception & patient journey training
Social media training for dental teams
In-practice workshops
Meet the founder

A Dental Business Consultant and trainer helping practice owners develop their businesses, support their teams and improve the patient experience.
My experience spans reception, practice management, business management and operations. I’ve managed practice mergers, renovations and new systems, and introduced the Treatment Coordinator role. I understand the decisions, pressures and people involved in running a dental practice.
Today, I help owners and managers turn their priorities into practical plans, with business consultancy, TCO and team training, and practice manager mentorship. My marketing and content expertise supports that work, connecting how a practice attracts patients with the care and communication they receive.
Discover my experienceWorking together
We identify what is holding your practice back, where opportunities are being missed and what deserves attention first.
Together, we create a practical plan for your marketing, systems or team, with clear priorities and responsibilities.
We put the plan into practice, review what is working and help your team build the confidence to keep moving forward.
The collective edit
Free TCO guides
Building a TCO service or taking your first steps into the role? Choose the free guide that’s right for you.
For dental practice owners
Explore how a TCO can support your patient journey, get more from the role and identify where training could help.
For dental nurses and new or aspiring TCOs
A guide to stepping into the Treatment Coordinator role and building confidence in your first 90 days.
Ready when you are
Whether you need ongoing marketing support, professional content or practical training for your team, I’d love to hear more about your practice and what you want to achieve.
Request a discovery callBased in Brighton · Supporting dental practices across the UK